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"I'd like to let you know that the cylinder removal tools worked better than expected. We repaired over 150 chairs in one day and saved on replacement parts and labor. This would have been a 2 day job if not for the tool."
- Tim Griffin, Quality Engineer
  HON Industries, Inc.
I just replaced the pneumatic cylinder in a very special $400 University of Florida executive chair my students had chipped in to buy for me as a gift ... and without your handy-dandy removal gizmo ... there is NO FREAKING WAY I could have removed that cylinder. Best $50 I ever spent. Thanks for making such a useful tool!
Bob Michals West Palm Beach, Fla.
"I had a great experience with www.businessfurnitureshop.com. I needed a tilt control part to fix my Herman Miller Aeron chair. After researching the web, I found they had the best price. I had a few questions to ensure I was ordering the correct part and their representative replied back promptly at each instance. I also called into their customer service with a question and had a good, helpful experience there as well. The part came quickly in the mail, well packed, and with instructions. I had the chair fixed in no time...about 30 mins once the part came in. I saved about $150 from having the local Herman Miller store fix it. I'll be shopping with them again for my future Herman Miller parts needs.
I used Problem Solver, I am very happy with the product and speed that I received it. I was also happy that they sent a shipment notification.
Heather E.- Austin, TX
We used Problem Solver in Kings Park, NY . Yes we got what we needed and were happy with the project.
Maria R.-Houston, TX
We used Problem Solver in Kings Park, NY . Yes we got what we needed and were happy with the project. Maria R.-Houston, TX
I purchased parts from oodlesofpartsplus.com. We are pleased with the purchase. Amenylis R.-Waynesboro, VA.
Thank you they fulfilled my request in a very expedient and proficiently. Russell M.-Kenilworth, NJ
We ordered from Solver (File Cabinet Rails). Great Company, answered our questions and corrected us. We were looking for the wrong rails for the wrong cabinets. They were able to tell us the type of cabinet we had by the model number. Delivery was on time stated. Fair pricing. Lava F. - Southfield, MI
I was looking for replacement parts for a file cabinet and purchased from Problemsolver as they had all the specific items I was looking for. I was happy with the transaction with them. Cherie F.-Charlotte, NC
I ordered from Problem Solvers and was satisfied with the results. Hulene B.-Brandon, MS
They were great, excellent service and prices. Anchorage, AK
We ordered a replacement file bar, they sent it, worked perfectly. Julie M.- Washington, DC
I received my product promptly & satisfactory from Problem Solver Landon M.- Gilette, NY
They were fantastic! Great customer Service, quick shipping, incredibly friendly phone operator. I thought I would never find replacement keys for my filing cabinets, but I got them and it was so easy! I was going to buy complete replacement locks, which would of been expensive. However the assistance at Problem Solver helped me figure out I didn't need to do that and I could just order new keys. They work great! Alexandra N. - Norristown, PA
I purchased from Oodles of Parts aka Problem Solver. I was very happy with them because of your site. Your site gave me the product number and when I provided that product number to Problem Solver they were able to ship me exact part I needed.. I wouldn't have been able to fix my file cabinet. Kristin H. -Marietta GA
I bought from Problem Solver in New York, I did not have much interaction but I did receive the product on the date they said I would. I was happy with that. Todd S.-San Diego, CA
I purchased from oodlesofpartsplus.com (they) were helpful and quick. Rick B- Grand Rapids, MI
The hanging bars were perfect and arrived promptly. Problem Solver was excellent over the phone in determining which bars were applicable-very-very efficient! Dick Freitag IFM Group
Your organization is the most responsive business that I've worked with in some time!... I ordered on 3/10 and received my package today 3/14! Amazing! That type of response for even my small order! The chair gliders that you sent were perfect because I was able to understand your on-line catalog perfectly.... These chair gliders are for a restoration project on the USS Midway (a ship museum in San Diego) for a chair to be used in a "fighter pilots" Ready Room. We do a great deal of restoration work on the Midway and I will be giving your business reference to the museum supply manager... with a copy of this email.Thank for your business professionalism....You and others like you are perfect examples of American can do! Dale Deweese, Captain US Navy (ret) San Diego, CA 
I just wanted to say thank you to the wonderful people at Problem Solver. After calling to get replacement parts for a broken Herman Miller Aeron chair we own, I was informed of the 12yr warranty and told how to get my chair serviced for FREE. After calling my Local dealer, I have an appointment set up for them to come out and fix my chair. And all I had to do was call Problem Solver; problem solved! Thanks Again! Best Regards, Ugo Mena Technology Director Ultra Creative
Dear Len, Just wanted to drop you a line to thank you for my beautiful New-Used Herman Miller® Aeron® Chair. You said that it was going to be nice but you did not say NEW! This chair works and looks brand NEW! for half the cost. My husband is 6 '6" and Size C fits him perfectly. I also appreciated your service. I never got a answering machine with my questions. Christina Lowry
Dear Panel King: We wanted to say thank you for the awesome job your company did for us. We were undergoing a major office cleanup/remodel and realized we were losing valuable cabinet storage space. Our original Storwal cabinet rails had been replaced with inferior rails not made for the cabinet. In and effort to replace them, we called several office supply stores, business furniture outlets, private office furniture vendors, even the manufacturer. We encountered every problem imaginable from our calls not being returned to not-in-stock merchandise, even unprofessional sales people. Finally we found your website, called the number and spoke with your staff about our dilemma. Patiently, we were guided through the process of ordering the correct rail and the details of payment and shipping. Our office received custom made rails shipped in record time. Our Storwal cabinets are now being utilized to their full capacity. We had to thank you and your staff of qualified, customer service oriented professionals for making a stressful storage problem a pleasant experience. We will definitely use Panel King in the future and refer your company to others. Sincerely, Dona Skelton Development
Dear Len: I just wanted to let you know that the chair mechanism arrived today. I have installed it and I am very happy with it. Thank you. Jim Siesky
Len Received the order this date (3-25-02). Sorry for the bother. Have assembled and all parts fit fine. Thank you for your effort and doing a 1st class job. Regards, Cliff Fithian
Dear Len This is a short note to once again thank you for being a true problem solver. As you know, All Steel was acquired by Hon which made my search for the file bars extremely difficult. I had contacted several local (Chicago land area) businesses in an attempt to get the right file bars for old All Steel filing cabinet. Several vendors inspected my cabinet, but no one was able to help me. Due to my elevated frustration, I turned to the internet and came across your website. I was so relieved to see all the All Steel products that your website listed. The file bars are installed and my formerly useless All Steel cabinet is now capable of housing all of my hanging file folders. Thank you again, for the foresight of an accessible webpage and fast, courteous service. Sincerely, Arletha m. Williams Chicago State University Foundation
Len, Thank You for the great HM Ergon replacement springs, at such a major cost savings. We repaired 100 chairs to original tilt condition. Savings $3100 over OEM costs. I appreciate your prompt delivery and follow up. Thanks for updating me on your new solutions to office furniture problems. Glad to have found your web site. Brian Yeager Office Service Coordinator Liberty Mutual Insurance
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